Terms and Conditions

Terms and Conditions

Welcome to PharmTT (Allied Pharmacy). By using our website and making purchases through www.pharmtt.com, you agree to the following terms and conditions. Please review them carefully before proceeding with any transaction.

1. Shipping Policy

• Shipping Locations: We offer shipping within Trinidad and Tobago only.
• Processing Time: Orders are processed within 1-2 business days. Orders placed after 3 p.m. will be processed on the following business day.
• Delivery Time: Delivery times are typically between 3-5 business days, but may vary depending on your location and public holidays.
• Shipping Fees: Shipping charges will be calculated at checkout based on your location. Any additional charges will be clearly communicated before you finalize your order.
• Shipping Delays: PharmTT is not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or delays caused by shipping providers.

2. Payment Policy

• Accepted Payment Methods: We accept major credit cards, debit cards, and other online payment methods as indicated at checkout.
• Payment Processing: Payments are processed securely through trusted third-party gateways. We do not store your credit card information on our servers.
• Payment Confirmation: Upon successful payment, you will receive a confirmation email with your order details. Please ensure your email is correct to avoid issues with confirmation.

3. Return and Refund Policy

• Return Conditions: Products purchased online may only be returned to our physical store at Corner Cipero and Park Street.
• Eligibility for Return: Returns are accepted only for items that are unopened, in their original condition, and original packaging. Any product that has been tampered with, opened, or shows signs of use will not be eligible for return.
• Return Window: Returns must be made within 7 days of purchase. After this period, no returns will be accepted.
• Refund Process: Refunds will be processed after the returned item has been inspected and approved. Refunds will be made using the original payment method and may take up to 5-7 business days to reflect in your account.
• Non-Returnable Items: Certain health-related products, including but not limited to opened supplements, prescription medications, and personal care products, are not eligible for return due to health and safety reasons.

4. Order Cancellations

• Orders can be canceled within 12 hours of placement by contacting our customer service at [contact info]. After this period, cancellations may not be possible, and you may need to follow the return policy.

5. Product Availability

• All products are subject to availability. We strive to keep our stock updated, but in the rare event that an item becomes unavailable after your order is placed, you will be notified promptly, and a refund will be issued for the unavailable item.

6. Changes to Terms and Conditions

• PharmTT reserves the right to update or modify these terms at any time. Any changes will be posted on this page and will take effect immediately.

7. Dispute Resolution

Allied Pharmacy strives to resolve any disputes amicably. In the event of a disagreement, you agree that:

1. Alternative Dispute Resolution: Allied Pharmacy reserves the right to resolve disputes through alternative means, such as mediation or arbitration, rather than litigation in court. You agree to submit any claim or dispute related to your purchase or use of our services to such alternative dispute resolution methods.
2. Waiver of Court Proceedings: By using our website or purchasing from Allied Pharmacy, you expressly waive the right to pursue any claims in a court of law, except where prohibited by local law. In the event that arbitration or mediation is not successful, Allied Pharmacy reserves the right to make the final decision on dispute resolution without being compelled to engage in court proceedings.
3. Final Decision: Any decision reached through alternative dispute resolution will be binding and final. The parties agree not to seek any further legal action in courts except for the enforcement of the alternative dispute resolution decision.

8. Contact Information

• If you have any questions or concerns regarding your order or these terms and conditions, please contact us at:
  • Phone: 868-607-2273
  • Email:  pharm@alliedfamilycare.org
  • Physical Store: Corner Cipero and Park Street, Trinidad and Tobago.

By completing a transaction on www.pharmtt.com, you acknowledge that you have read, understood, and agreed to these terms and conditions.